NAMM 2019 IEM Market Intelligence Report: Competitive Landscape Analysis and Strategic Predictions
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Full Transcript Below
This report will be broken down into the following major sections.
- Well-established Pro Audio brands with new or brand new universal fit in-ear monitors
- Custom In-Ear Monitor Manufacturers
- Miscellaneous Studio Headphone Companies with “in-ear-like” offerings
- Assessment. Threats. Opportunities.
Pro Audio Brands Levering Name Recognition and Channel Strength to gain market share with universal in-ears
Sennheiser
A dominant player in microphones & in-ear wireless systems — and a recent NAMM TEC Award recipient for the launch of their new G4 wireless platform — Sennheiser is now offering full turn-key in-ear solutions with the NAMM 2019 launch of their $399 IE 400 Pro and their $599 IE 500 Pro universal in-ear monitor. This is on top of the $99 IE 40 that was just launched late 2018 at IBC. Each monitor is a single moving coil speaker based on designs of their successful $1000 IE 800 audiophile line. Sennheiser will leverage their wireless distribution and customer base and they are still toying with the idea of what it would look like or take to offer customs. Their Consumer-side business experimented with eFit and pop-up events in SF as part of their custom probe. The line sounds luxurious and has been overseen by Monitor Engineer Tom Vollmers from Germany. The connection is not MMCX or 2 pin - it is a proprietary connector from Japan very similar to what we have done with estron.


The Avedis Zildjian Company
Zildjian is a nearly 400 year old cymbal & drumstick company. Their products are distributed globally and their brand is considered premium amongst drummers. They debuted their first universal fit in-ear — a dual dynamic for $149.99 — at Winter NAMM 2019. They positioned the product to compete against the Mackie dual-dynamic. Positioned as a professional in-ear monitor for the stage, the studio, or for practicing. Unique value prop: comes with spin-fit tips.




Mackie
Mackie is a 30 year old affordable and ubiquitous manufacturer for mixers and loud speakers. They have solid placement in global MI distribution channels. They released 3 professional universal in-ear monitors in 2018 under the MP Series. The series’ tagline is: “Take Your Performance to the Next Level.” The MP-120 single dynamic retails for $99. The MP-220 dual-dynamic retails for $149. And the hybrid dynamic/ BA MP-240 for $199. All models have “audiophile grade” mmcx detachable cables.



Audio Technica
Audio Technica is a globally distributed brand that designs and manufactures professional microphones, headphones, phonographic magnetic cartridges, and other audio equipment. They are sold in the Pro-Audio, CE and MI channels. Since 2008, they have offered their own UHF wireless in-ear monitoring system. And in 2016, they launched 3 universal fit in-ear monitors — the $399 3 BA flagship ATH-E70, the $199 single BA ATH-E50 and the $99 single dynamic dual phase push-pull ATH-E40. Since the launch, they have introduced both higher and lower priced pro and consumer models with and without bluetooth. The full catalog can be viewed here.


Fender
In 2016, Fender launched their universal in-ear monitor series after their acquisition of Dale Lott’s custom IEM company, Aurosonics. They launched 5 models in multiple color schemes making global SKU management difficult. Since that time, Fender was plagued with manufacturing issues, product delays, custom production delays, and according to Westone, “failure in the MI channels.” Dale’s contract was not renewed after the initial 3 year period and Fender remains committed to this product line and to developing their custom capabilities. The product line has gone through SKU rationalization and has grown to include custom in-ear offerings. They have continued to court the press and to trade on the Fender brand.
As they regroup, Fender didn't even show a single in-ear product at the 2019 NAMM show.
Westone
Westone continues to deliver a solid range of universal fit in-ear monitors within the MI channels. They have gone through restructuring and refinancing and have now begun to separate the company into 2 major divisions: Westone Audio and Westone Labs. The eventual plan is to have these be fully operating and separately financed companies so that either/or can be spun out or acquired. No new products were introduced during NAMM 2019 but according to their CEO Jason Lockwood and to Blake Gaiser, the GM and Sales Director for Audio, Westone has had strong and healthy growth in MI combined with very weak and significantly lower sales in China than expected/ forecasted.
Shure
By numbers and market position and by appearance, Shure looks and acts like the industry leader. Over the last 7 years, they have cleaned up their dealer network, they have maintained MAP integrity, and they have by far exceeded their wildest hopes and projections for the SE846 and the KSE1500. And while the bulk of those sales are from Asia and from audiophiles - not pro musicians - they have successfully leveraged and navigated both market opportunities without one diluting the other. The 215 and 425 continue to be perennial best-sellers in MI channels. The Shure bluetooth module is available for all products and can easily be swapped via MMCX connections. No new in-ear products were released at NAMM 2019. Their interactive in-ear displays were a great way to disseminate information although there were not effective listening stations in the Shure booth. It is worth noting that the in-ear division of Shure is still a very small overall part of their entire business. It is additive and it is profitable. But it is far from their main focus. According to all trusted team members, Shure has no desire to manufacture custom in-ear monitors. Though they are still very willing to explore what a custom Shure/ UE partnership would look/ sound like.


Custom in-ear manufacturers competing for the same customer
Listed in order of combined and weighterd size / longevity / and perceived relevance in the pro-audio space.
64 Audio || Unknown employee count. 70+
64 Audio has made significant headway in the small niche of top touring professionals using custom in-ear monitors. According to multiple world-class monitor engineers, “on any given stage or production, you will see any combination of 64 Audio, UE, or JH Audio products.” 64 Audio had no new products to announce during NAMM 2019 but Vitaly, the founder, did tell Vincent and myself about their latest embedded in-ear impedance matching technology that is meant to always deliver the correct sound signature regardless of source. It is passive and placed on all in-ear models. Prices range from $499 for their 2 driver CIEM to $2999 for their 18 driver model. (a18t) and up to $3599 for their tubeless flagship the Tia Fourte.
Between their branded tour bus and the addition of their giant LED wall, 64 Audio appeared to look like the industry leader. Next year and next show - they will try and match their center pillar with their LED system.
Their booth was crowded at times and slow at others. It was nowhere near the traffic flow of the UE booth. It is unknown how much they sold at the booth. What is known is their internal conflicts and general internal disarray. They spent as much time talking about those as the products. Vitaly’s brother Bogden who owns an in-ear cable company - was walking the floor show to solicit business for his new IEM company. Bogden has pulled a few other family members away from 64 Audio.

Jerry Harvey Audio || More than 50 full time employees
Jerry is in a highly creative and productive mind-space. Jamie Harvey and Shawn Bassett are running the company while Jerry is focusing on creating and on what comes next. It is highly believed that he has been working on a quad electrostat model. No new products were announced at NAMM 2019.
Current pricing runs from $599 for the 3X (3 BA’s) up to $2725 for the 12 driver Layla for custom in-ears. Universals run from the 8 BA JH13 v2 for $999 to $1599 for either the Roxanne (12 drivers) or the Lola (hybrid dynamic and BA configuration)
Jerry has always maintained his status as “in-and-from-the-industry.” His top sales staff consists of monitor engineer industry veterans — Kevin Glendenning, Tater McCarthy, & Thomas Reed. Jerry has also always maintained close industry relationships with other Pro Audio companies and with top-touring console manufacturers. His products are known for their art and craftsmanship.
The booth had a steady slow flow of traffic but it was never crowded.

KLANG gets acquired by DiGiCo
KLANG|Technologies is a 3D in-ear mixing system that has attracted some top-touring interest and following but up until now, it was not widely adopted and was still viewed as an additional expense and an additional system that needed to be integrated. Of course, redundancies had been built into the system and it had significantly evolved over time but it was still a niche concept within a niche business model.
Prior to acquisition, KLANG and DiGiCo were distributed by Group One. Group One operates primarily through a network of independent sales representatives calling on nearly 1,000 different dealer and contractor accounts. The company currently employs 13 people with the main office based in Farmingdale, NY in a 12,000sq. ft facility. The consolidation & integration of KLANG with DiGiCo should help expand this niche segment.
Westone
As mentioned above in the universal section, Westone generates the bulk of their revenue from their universal sales but they do manufacturer custom in-ear monitors. They offer custom in-ears via Sweetwater and that is a tremendous position.
Westone offers an Elite Series (the ES models) and an entry level series (the AC series) Their entry-level custom starts at $299 for a single custom fit balanced armature / $379 for dual-driver — up to $1899 for their flagship 8 driver ES80.
They had nothing new to announce but their booth always had a steady flow of traffic.
Sensaphonics || 7 full time employees
Dr. Michael Santucci said that “after 27 years, this was his biggest and best NAMM show to date.” He had no new product and his booth looked the exact same as every year before. His quote is either coincidence, hot air, or a telling that the demand for custom in-ears is growing with market awareness even as new brands and manufacturers enter the space continuously fighting for the same customer.

Sensaphonics differentiates its offerings by only manufacturing with soft silicone.
They position themselves as hearing experts.
Their products range in price from $850 - $2500.
Their 3D AARO that they released last year was up for a TEC Award.


Alclair || 25 full time employees
Alclair has been diligently serving the house of worship market since 2008. They have a strong background in hearing aid manufacturing and are based in Minneapolis, MN.
Their booth is simple and that best represents their products and brand. They are no frills. No marketing. Just solid and affordable custom in-ears backed by wonderful customer service.
They offer a dual driver custom for $249 and a 10 driver and an electrostatic both for $1499.
They had no new product announcements but they will be launching a universal fit line this spring.

Mee Audio || 20 Full Time Employees

Modular In-Ear Monitors
Mee Audio is known as the “low-cost” in-ear monitor manufacturer. This is an American company based out the the City of Industry outside of LA. It was founded by a concert photographer and they have figured out how to commercially offer modular in-ears.
They described their growth as step-function. It spikes after each show then plateaus. They offer free scans with the 3 Shape Phoenix scanner at shows. They are now bundling with Aviom.
Here’s how their model works:
1) You order your universal fit Mee Audio monitor. They currently offer 4 models but strongly suggest 2 models for Pro Audio — the $49 moving coil or the dual driver M7’s for $149.
2) You can can “customize” the faceplate of your universal in-ears.
3) You then order a custom silicone sleeve that the universal model slides into turning the full system into a “custom” in-ear monitor.


Clear Tune Monitors || Less than 15 full time employees

CTM had nothing new to announce at NAMM 2019. They had a steady flow of traffic and I had witnessed a steady stream of impressions being taken in their booth.
Their entry level model is a single BA for $300 and their flagship Divinci model goes for $2700 for 10 drivers.
They primarily focus on Latin Artists from North & South America but they also have a decent non-musician/ audiophile business in Asia.
Empire Ears || Less than 20 Full Time Employees

Empire Ears is from Atlanta and they have made solid headway in the Audiophile space with nice placements in Asia. This is their 2nd or 3rd NAMM and they are slowly trying to move into Pro Audio. Chuck Reynolds is their new Head of Sales and he has experience and expertise in this area. Expect new deals coming from them in the future. Pricing ranges from $599 - $2299.
Horluchs
Horluchs have a wonderful and beautiful catalog going for them. And they appear to be well funded and to employee a good visual graphic designer.
Their product offering is all over the map as they continue to see what sticks. This was their first NAMM show. I saw them at Pro Light & Sound in their native Germany last year for their debut there. In Germany for the Pro and Audiophile market, they are competing directly with the significantly more established and respected VISION EARS, RHINES, & IN EARS, & FISCHER AMPS.

Stealth Sonic || 20 Full Time Employees when combined with My Ear
Stealth Sonic is a Singapore-based custom in-ear monitor company. I have seen them begin to exhibit at audiophile shows and this was their first NAMM. They differentiate themselves by manufacturing the balanced armatures themselves coming from the hearing aid world. Their motto is Precision-Tuned In Ears and they “leverage science from the music, medical, acoustic, and aerospace fields.” They offer custom and universal monitors.
Audiofly Pro
Primarily selling universal in-ears from Australia into China and beyond, this was their first showing at NAMM and as far as I can tell, their first showing of Custom in-ears. Their website does not yet list customs. This could have been a probe for them. But hey. They have Australian abalone.

Advanced Ears
This was the first time I have seen this in-ear company and I can not find data for when they began. They are based in Texas and their entry level custom is a dual BA for $275 and to their $900 6 driver flagship.
Akoustyx
This is a startup from San Jose with an assembly team in Nashville. They offer universal fit in-ear monitors with a Surefire earlock retention system. This was their first NAMM. The booth seemed to be less than the 10x10 standard sizing.
Sam Audio
I did not actually see Sam Audio display at NAMM but I did find them in the NAMM directory and as such, wanted to include them in this report. They appear to be targeting the HOW market offering very low priced custom in-ear monitors.
Miscellaneous Sign Posts
Fostex
Fostex announced a modular True Wireless in-ear that can work with 2 pin or MMCX. It boasts a 12 hour battery life with an expected MSRP of $299 and an expected launch date for Spring.It is backwards compatible with existing Fostex in-ears or can be used with any 2 pin custom IEM.


Audeze
Audeze continues to exhibit at NAMM even though they are clearly a consumer audiophile brand but having the Pro Audio cache for their flagship LCD 4’s is a brand differentiator for them. Only their gaming headphone was new for the show and they really didn’t exhibit their planar magnetic iSine in-ear series this year although that was a push for them last NAMM.

Summary and Assessment
This has been and will continue to be a difficult market. There are too many manufacturers in too small of a segment — for universal fit in-ears and especially for custom fit. And it is getting harder and harder and harder to differentiate and stand out. The only pro-audio brand to have found some success in the consumer electronics space globally is Shure and even that statement can easily be challenged.
The best quote that I heard during NAMM was from Mike Jones, the Director of Operations, from MEE AUDIO. He said: “We used to be known as the low-cost leader for in-ear monitors. But now, damn it, that company KZ out of China nicks our marketing materials, targets our customers, and goes after any press that we get claiming that they are the True Low-Cost Leaders for in-ear monitors.”
KZ sells a hybrid moving coil and BA for $17 on Amazon. With free Prime Delivery.
The best quote that I heard after NAMM was from Dale Lott, formerly from Aurosonics and Fender: “We’ve got to do something - short of running afoul of the Sherman-Act to stop the Chinese low-cost in-ear manufacturers.”
Predictions for 2019
More country-specific custom in-ear manufacturers will enter the space focusing on their local markets further undercutting US-based in-ear manufacturers.
2019 will be the year of the electrostatic in-ear monitor - both for custom and universal fit. Brands from all over the world will offer $2000+ models with combined moving coils, balanced armatures, and electrostatic hi-frequency drivers. This bump will inflate total annual revenues for 2019 and into 2020 — sustained by new & shiny hi-fi and audiophile purchases. Electrostat is useless to Pro Audio in-ears.
As the electrostatic market explodes, Shure will be forced to look for a custom in-ear partner to protect their position and lead for their KSE1500 and the KSE1200 models .Of course Ultimate Ears has always been their natural and #1 choice but if that can’t come to fruition, they will look and partner elsewhere.
Sennheiser will continue to explore custom in-ears and they will execute on upselling their universal fit models into global pro audio channels.
Zildjian is a harbinger. More Pro Audio brands will try and enter the universal space hoping to jump over to CE success.
Now that Dale Lott’s Fender agreement and contract are over, Dale will begin to work with a Fender competitor.
Fender will be forced to eventually give up on custom offerings or find a new custom partner to work with. If Dale doesn’t end up working with a direct competitor, they will probably exist the space by end of 2019/ early 2020.
Jerry Harvey will continue to explore partnerships and acquisition offers and based on historical trends, he will probably not make the most logical business decision when presented with the final choice.
Michael Santucci will sell Sensaphonics. If not in 2019, then the deal will complete by end of 2020.
64 Audio will face a “crossroads” decision. It will be interesting to see how that evolves.
Apple AirPods 2 will release in 2019 bringing a new flood of well funded CE-focused in-ear hearables.
END OF TRANSCRIPT
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